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Shipping & Returns

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Returns Policy

You may return most new, unopened items within 30 days of delivery for a refund. We'll also pay (or reimburse) the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Items that are returned for reasons other than receiving the wrong item or a damaged item a restocking fee up to 25% may apply. In all cases shipping fees are non-refundable unless there was an error in fulfillment or the item was damaged in transit.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship most items to virtually any address in the world. Please note there are restrictions on some products, and some products such as ammo, firearm accessories & weapons cannot be shipped to international destinations due to ITAR rules.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that shipping rates for many items we sell are weight-based and/or dimensional weight based. Some larger items such as fishing poles will likely use dimensional weight instead of standard shipping weight. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound with the exception of USPS First Class Mail items.

 

Shipping Restrictions

Any orders placed for magazines that are not legal in your state will immediately be refunded and restocked and may be subject to a 5% restocking fee.

California: No magazines over 10 rounds will be shipped to customers with shipping addresses in CA.

 Chicago and other counties within IL: No magazines over the below capacities will be shipped to customers with shipping addresses in the following areas.  

  • Aurora, Illinois: maximum capacity of 15 rounds

  • Cook County, Illinois: maximum capacity of 10 rounds

  • Chicago, Illinois: maximum capacity of 10 rounds

Colorado: No magazines over 15 rounds will be shipped to customers with shipping addresses in CO.

Connecticut: No magazines over 10 rounds will be shipped to customers with shipping addresses in CT. 

District of Columbia: No magazines over 10 rounds capacity will be shipped to customers with shipping addresses in DC.

Hawaii: No handgun magazines over 10 rounds will be shipped to customers shipping addresses in HI.

Maryland: No magazines over 10 rounds will be shipped to customers with shipping addresses in MD.

Massachusetts: No magazines over 10 rounds will be shipped to customers with shipping addresses in MA.

New Jersey: No magazines over 15 rounds will be shipped to customers with shipping addresses in NJ.

New York: No magazines over 10 rounds will be shipped to customers with shipping addresses in NY.

Military APO/FPO:  Due to shipping restrictions, Go Outdoor Gear is not able to ship to APO/FPO addresses.

The above lists state restrictions currently known to GoOutdoorGear.com regarding the sale of magazines. GoOutdoorGear.com does not offer legal advice or make any guarantee to the accuracy of this list. It is the responsibility of the buyer to research and obey all applicable local, state, and federal laws in regard to the possession, use, and sale of any product purchased from GoOutdoorGear.com